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Customer service is very hard! If we do everything right, you won’t have many issues! Oh, if the world were only so simple! The best customer service is “communication” and we know that if your order didn't show up correctly or you had trouble with checkout, or you want to track your package, you are interested in communicating with us right away!

Here are the best ways to communicate any problems you may have directly from us. If you use any of these channels and don’t hear from us within 24 hours then email or call us again!!

CUSTOMER SUPPORT EMAILS:
Customer Service: esales@mjrsales.com (our Main Customer Service)

IF EMAILS DO NOT RESULT IN CONTACT or YOU PREFER PHONE:
Customer Service: 614-733-3800 Ext 3900

OFFICE HOURS:
Monday 8:00 AM - 5:00 PM EST
Tuesday – Thursday 8:00 AM - 7:00 PM EST
Friday 8:00 AM - 6:00 PM EST

OUR MAILING ADDRESS IS:
MJR SALES
8025 Corporate Blvd
Plain City, OH 43064
ATTN: Ebay Department

MAKE A COMMENT OR SUGGESTION
Have a helpful comment or suggestion on something we can do to better our site? Please send us a comment at: comment@mjrsales.com

When you send a comment you may be asked certain demographic based information that may go toward helping us better serve our customers. You are under no obligation to provide any information should you choose not to. We welcome your comments.

Rest assured that MJRSALES will never sell or otherwise distribute any mailing lists, data, or information about any of our customers!

WHOLESALE OPPORTUNITIES:
Are you seeking information about Wholesale opportunities? If so check out our “Wholesale Opportunities” section on this webpage. There you can find direct contacts to get information and goods that you can turn into profitable sales for your store, or internet business!

QUESTION ABOUT EBAY OR DOT COM SALES:
If you have a question or a customer service issue that involves EBAY, click on the appropriate category of question below and you will be prompted to the appropriate email box to help us deal with your issue faster.

Shipping Question – (Did my package Ship?, Where is my shipped package?, etc)
Checkout Question – (I had trouble checking out, I applied a discount code that didn’t work, etc)
Quality/Payment Questions – (I received a damaged item, I was missing an Item, etc)
Other Questions – (anything not listed above)
*Name:
Phone:
*Email:
Item Name:
Item ID:
Order Number:
*Comments:

 

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