SUMMARY

• You must contact Customer Service within 7 days of receiving your items to obtain a Return Authorization. (no exceptions will be made)
• We accept all returns with a Return Authorizations numbers. Return Authorizations can be obtained by contacting Customer service.
• There is a $2.00 Restocking Fee per item if you are returning the item because of fit or dislike. We do NOT reimburse the original shipping and handling that was charged. The customer will be responsible for the cost for return shipping.
• Original and return shipping cost will be reimbursed on all items due to: wrong item, color, or size, (other than what you purchased) un-described major flaws.
• Return items will be replaced. If a replacement isn’t available we will give you a credit, or return your payment.

Understand our Product Types

Some products we sell are Catalogue Returns. If the item is not indicated as NEW, (NWOT or NWT) assume it is a Catalogue Return. If there is a notable fault on an item, we strive to indicate the nature of the fault in the product listing.  There are inherent issues with these types of products. They have been shipped several times. They may have been handled by previous customers. There may be minor make-up marks or very small snags or runs. We will do our best to represent them but we may not catch all issues. As a buyer you need to understand this type of product and be willing to accept some risk in the product. As a seller we have multiple tiered review system and we operate with  the “Golden Rule” principal. We want to treat you as we would want to be treated. However, the nature of the product and of selling on eBay makes it impossible to identify all issues. The low cost selling points of many of these products reflects the risk level involved with buying and selling it!

We also sell NEW or First Quality Items. {New Without Tags (NWOT) and New With Tags (NWT).} On eBay, an item that has NWOT or NWT in the items specific tab is First Quality. There should be no flaws associated with this product.

Return Authorization

IN ALL CASES, no matter the reason, you must contact us in advance for RETURN AUTHORIZATION #(RA). The required return method will be discussed on a case by case basis during the Return Authorization process. In cases of our error, we will pay for return shipping. Returned items without a proper Return Authorization will not be accepted. You have seven (7) days from the receipt of your item to obtain an RA.