Returns

RETURN POLICY

You must contact Customer Service within 7 days of receiving your items to obtain a Return Authorization (#RA). No exceptions will be made. Contact us at our Help Center, LiveChat ,E-mail or 1-614-733-3800 Ext. 3900.


ACCEPTABLE RETURN (We reimburse you for all costs – item, original and return shipping)

  • •  If picture does not match description given (color, belt, and accessories unless stated in Imperfection/Notes or details of item)
  • •  Item has material visible damage not stated in Imperfection/Notes 
  • •  Wrong size, wrong color or completely wrong item  
  • •  Imperfection/Notes – click on the “Additional Information” tab 

RETURN OPTIONS 

  • •  If possible, we will replace the item (We will cover all shipping) 
  • •  If a replacement cannot be found, we will reimburse all cost upon receipt of returned item 

OTHER ACCEPTED RETURNS

The following are accepted returns based on fit/dislike and will include a $2.00 restocking fee. Original and return shipping are not reimbursed:  

  • •  Correct size sent but does not fit 
  • •  We sent you the correct item but you decide you do not like it

NON-ACCEPTED RETURNS

  • •  All panties, swim bottoms & one-piece suits are FINAL sale and cannot be returned under any circumstances.