Hotline: 614-733-3800 Ext. 3900
Available: Mon-Fri 8am-5pm EST
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welcome to mjr sales!

Shipping & Tracking

What do you charge for shipping? view answer

MJR Sales NOW charges shipping based on weights of items.

DOMESTIC, CANADIAN and INTERNATIONAL shipping rates are calculated by the weight of the item purchased and shipping destination. Your items will be combined in the least amount of packages possible.

There is now NO NEED to combine orders to get shipping discounted for "First Item" charges. MJR sales customers may now SELECT their preferred method of shipping balancing cost and transit times. Estimated shipping costs for all shipping methods can be found in the shopping cart underneath the discount code box. Click here to see screen shot.

What are my shipping options? view answer

We have the ability to ship by various methods, based on your choice of cost and transit times.

Domestic Shipping Methods:

Economy Ground: This combines Fed Ex Service or UPS Service while utilizing the US Postal service for the "last leg" of the delivery. This method has door to door tracking and delivery confirmation. Delivery time for this method is 4 - 14 business days.

Fed Ex Home Delivery: This is purely a Fed Ex Service. This method has door to door tracking and delivery confirmation. Delivery time for this method is 3 - 7 business days.

Fed Ex 2day: This is purely a Fed Ex Service. This method is has door to door tracking and delivery confirmation. Orders must be placed by 12 PM (noon) eastern standard time to receive 2nd business day.

Fed Ex Standard Overnight: This is purely a Fed Ex Service. This method has door to door tracking and delivery confirmation. Orders must be placed by 12 PM (noon) eastern standard time to receive next business day.

International Shipping Methods:

Fed Ex International Economy: Economical door-to-door, customs-cleared, time-definite delivery typically in 2 - 5 business days to and from even more countries. (typically 2 - 3 business days to Canada, Mexico and Puerto Rico).This is purely a Fed Ex Service. This method is has door to door tracking and delivery confirmation.

Fed Ex International Priority: Economical door-to-door, customs-cleared, time-definite delivery typically in 1, 2 or 3 business days. Reaches major cities in Europe by noon typically in 2 business days This is purely a Fed Ex Service. This method is has door to door tracking and delivery confirmation.

USPS Priority Mail International: Reliable, priority service for merchandise to destinations worldwide. In all but a few countries we can provide tracking and delivery confirmation. Delivery times vary by destination.

Once your order has been shipped you will receive a shipping confirmation via e-mail that contains important information about the shipment of your order. You can view all shipping information by logging into your account.

Also, we can estimate the shipping for these various methods before you ship. Estimated shipping costs for all shipping methods can be found in the shopping cart underneath the discount code box. Click here to see screen shot.

Does MJR Sales ship to PO Boxes? view answer

MJR Sales is able to deliver to all postal addresses, including Post Office boxes. Please choose Economy Ground shipping to ensure delivery.

After I place an order how long before my package ships? view answer

Typically we will ship your package out of our warehouse between 1-4 business days after your final order is placed . There are a number of factors that can affect the time out of our warehouse such as weekends, holidays and severe weather. CANADIAN and INTERNATIONAL shipments may take longer depending upon the required paperwork needed.

NEW! If you select expedited Fed Ex overnight shipping and you pay before 12 PM (noon) your order will take precedence for faster warehouse handling.

Once your order has been shipped you will receive an shipping confirmation via e-mail that contains important information about the shipment of your order.

You can also check the status of your order by logging into your account.

Can I track my shipment? view answer

Once your order has been shipped you will receive an shipping confirmation via e-mail that contains important information about the shipment of your order.

You can also check the status of your order by logging into your account. Here you may view the shipping information and link to the appropriate site.

Or use the following links:
Fed Ex Domestic/Smart Post
Fed Ex International
UPS Mail Innovations
USPS.

Am I as the buyer, responsible for International Duties, Customs Fees, and Taxes? view answer

Please be advised that the customer is responsible for all duties, fees, & taxes assessed by the recipient Customs Services. We are not able to mark any packages as gifts and invoices will be at the stated purchase value. In most cases we are able to provide Commercial Invoices and Country of Origin Certificates (where required) to assist the recipient in clearing their product. In cases where customs fees are not paid, packages will be destroyed at customers expense.

What are expected shipping transit times for DOMESTIC (Continental 48 States)? view answer

Once a package leaves our warehouse there is a 3-7 business day transit time. This time varies greatly depending upon the distance of your location from us and the weight of the package. Once your package has been shipped you will receive an email notification of the shipment along with all of the pertinent tracking information.

You can also check the status of your order by logging into your account.

What are expected shipping transit times for Alaska, Hawaii, APO’s and FPO’s shipments? view answer

This transit time varies greatly depending upon the distance of your location from us and the weight of the package. Once your package has been shipped you will receive an email notification of the shipment, along with all of the pertinent tracking information. Transit times for Alaska, Hawaii, APO’s and FPO’s are typically between 3-7 business days.

You can also check the status of your order by logging into your account.

What are expected shipping times for INTERNATIONAL WORLDWIDE Shipments? view answer

Transit times can vary greatly with International deliveries due to a number of factors such as city and country of destination along with Customs and Duty requirements. Once your package has been shipped you will receive an email notification of the shipment, along with all of the pertinent tracking information. Transit times vary greatly for International Shipments but general expectations could be between 6-10 business days.

You can also check the status of your order by logging into your account.

Can I pick up locally? view answer

Pick Up Available: Monday - Friday 8:00am-5:45pm

If you live close to or around the Columbus, Plain City area you may schedule a local pick-up. There is a required 24 hour advance notice that MUST be given by contacting Customer Service at 614-733-3800 Ext 3900 or thru LiveChat. Local pick up fees on orders that consist of 49 items or less will be charged $1.50 per piece, orders over 50 items will be charged $1.00 per piece. All items must be paid in full before your scheduled pick-up time.