Shipping is a very complex component of trying to execute a successful online/internet business. Years ago when we started this business, none of the well known carriers were interested in delivering a single small package to a residential address. There was no money in it they told us. It wasn't worth their trouble. In fact they always charged us an additional "residential delivery" up-charge. Even more charges if you happened to live "way out" in the country, or western sates. The US Postal service became the default method. Not necessarily the best way, but manageable. They generally offered no delivery confirmation or tracking. Then in the recent year, the USPS raised their rates effectively twice, the last time encompassing dimensional weights. They basically priced themselves out of the shipping market...unless you really want to pass the cost onto the final buyer.
MJR Sales has forever been a company that has strived to keep shipping costs down for our customers. We have held out for a long time and have not raised any rates as dramatically as other websites. Many of our competitors have substantially raised prices for shipping. Being as efficient as possible in our shipping and handling has always been a focus point and a point of pride for us. The less costs we incur then allows us to control the shipping cost we need to pass on to customers. We are constantly searching for the next best shipping carrier deal that controls cost but delivers assured service with the most visibility to our customers. Of course our customers have many needs. Domestically, east coast vs. west coast transit times. Domestic to Alaska and Hawaii present separate challenges. APO and FPO are in a league of their own. Many of us at MJR Sales have loved ones in the Military. It is personally very important for us to get packages to those offering service to any of our military branches.
International customers are equally important. We have shipped to many countries. Transit times are difficult to predict or control. Duties and freight considerations to Poland are vastly different than Australia. International or Domestic, no matter where you are in the world the need is the same after you buy from any company online; did my package ship, where is it now, and when will it get to me?
At MJR Sales we use the Golden Rule, if it where us that was waiting on the package, how fast would we want it to go out of our warehouse and how quickly and accurately it will arrive to us?! We operate on that principal. We try to do the very best we can.
