SHIPPING AND HANDLING DETAILS

GENERAL:

We are typical to the market in that we charge for Shipping and Handling.  We charge an initial “first item charge” and a discounted charge for additional items.  The first item charges are higher than the additional item and also vary depending on the “typical” size and or weight of an item.  For instance, first item charges are higher for a Coat or a pair of Boots then for a Bra or a Top.   Also, first item charges for a Canadian or International shipment are substantially higher because it is expensive to ship one item.  The per unit prices for Canadian and International shipping drop substantially as multiple items are purchased so we encourage multiple item purchases. 

Often we send emails for special shipping discounts or in some cases free shipping!  When you check out after your purchase, make sure you opt in when offered and give us your email so we may notify you of these specials.  You may also contact Customer Service to assure that you are included in these special promotions.

COMBINED SHIPPING:

You have 7 days from the date of your initial purchase to combine other items to receive discount shipping and handling rates!   On a per item basis the discounts are substantial.   You may only have to pay as little as $1.00 – $2.75 per item on the additional items purchased!  In calculating combined shipping, the highest unit shipping price is used for the first item.

SHIPPING OUT OF OUR WAREHOUSE:

Typically we will ship your package out of our warehouse between 1-4 business days after we receive your payment.  There are a number of factors that can affect the time out of our warehouse such as weekends or holidays.  Also Canadian or International Shipments may take longer depending upon the required paperwork needed. 

DOMESTIC SHIPPING TRANSIT TIMES:

Once a package leaves our warehouse there is a 3-7 business day transit time.  This time varies greatly depending upon the distance of your location from us and the weight of the package.   Once your package has been shipped you will receive an email notification of the shipment, along with all of the pertinent tracking information. 

We do ship to Post Office Boxes.

HAWAII, ALASKA, APO’s and FPO’s DELIVERIES: 

This transit time varies greatly depending upon the distance of your location from us and the weight of the package.   Once your package has been shipped you will receive an email notification of the shipment, along with all of the pertinent tracking information.

CANADIAN & INTERNATIONAL SHIPPING TIMES:

Transit times can vary greatly with International deliveries due to a number of factors such as city and country of destination along with Customs and Duty requirements.  Once your package has been shipped you will receive an email notification of the shipment, along with all of the pertinent tracking information.  Transit times to Canada are typically between 3-7 days.  Transit times vary greatly for other International Shipments but general expectations could be between 6-10 days. 

CANADIAN AND INTERNATIONAL SHIPPING POLICIES:

Please be advised that the customer is responsible for all duties, fees, & taxes assessed by the recipient Customs Services.  We are not able to mark any packages as gifts and invoices will be at the stated purchase value.  In most cases we are able to provide Commercial Invoices and Country of Origin Certificates  (where required) to assist the recipient in clearing their product. 

For customers that make regular and volume purchases, we offer a “Consolidation” program to reduce shipping costs.  Please contact Customer Service for additional details.

SHIPPING METHODS:

Fed Ex Smart Post:  This method is used for almost all Domestic 48 States for packages UNDER three pounds.  This combines Fed Ex Service while utilizing the US Postal service for the “last leg” of the delivery.   This method is has door to door tracking and delivery confirmation.

Fed Ex Home Delivery:  This method is used for almost all Domestic 48 States for packages OVER three pounds.  This is purely a Fed Ex Service.   This method is has door to door tracking and delivery confirmation.

USPS Priority Shipping Service:  This method is typically used for Canadian and International Shipments.  In all but a few countries we can provide tracking and delivery confirmation. 

Other Methods:  If you have a request that we use a carrier not mentioned above to deliver your shipment we will do our best to assist.  Or if you need expedited delivery service please contact our Customer Service department.  In some cases we may need to assess additional charges to complete your request.